Thursday, May 14, 2009

Leadership Lessons I have Learned from Start Trek


I have followed Star Trek since 1966. Like many people of my generation, the values, stories, characters and lessons consciously and sometimes unconsciously are present in my thinking, my observations and my professional practice. I will try to share a lesson every few days.

Lesson 3: Keep Your Communicator On.

You can be whisked out of lots of problematic situations if you can communicate with your crew of trusted advisers. Today, we live and breadth with our communicators. I personally skip a heartbeat if I can’t locate my iPhone for a moment.

By contrast, many leaders and managers know that some communicator down time is healthy. The most interesting Star Trek scenarios happen when communicators malfunction on a strange new planet. To survive without communicators, the stranded crew members develop relationships with different people, learn new customs, and empathize with both friends and enemies. This is often where they live the mission to “explore strange, new worlds; to seek out new life and new civilizations; to boldly go where no one has gone before.”

With all our fun communication devices, it takes discipline and emotional intelligence to know when to turn them off and take some time to explore the place you are in and the people that are actually with you. Who knows, you may fulfill your mission too.

Sunday, May 10, 2009

Leadership Lessons I have Learned from Star Trek

I have followed Star Trek since 1966. Like many people of my generation, the values, stories, characters and lessons consciously and sometimes unconsciously are present in my thinking, my observations and my professional practice. I will try to share a lesson every few days.

2. Non-Interference is the Prime Directive
In the Federation, it is important to allow cultures and civilizations to grow naturally. Countries, like planets, develop their own cultures. Violence, poverty and oppression can often be traced to one culture imposing its values another (colonialism). It is though important to distinguish between forcing a culture to change and educating people so that they can change trends and break myths that are actually harmful to preserving a culture.

My personal lesson in this was during my first visits to Swaziland. I was there to lead a leadership development program sponsored by the UN and intended to help high potential leaders deal with the HIV Aids crisis. I was deeply committed to not interfering yet I was there to help influence change. I often wanted to interfere, if not in the culture, in some of the trends. Some of these trends included polygamy and woman considered children by law (they could not own houses, have credit cards etc.) There were a number of myths about HIV Aids as well, including a belief that Antiretrovirals (ARVs) are harmful. This myth was so prevalent that there where actually no ARV made available in this country with over a 30% infection rate!

By my third visit to Swaziland, I was in love with the people and the place. I was upset though-the phrase people used to describe the situation, “People are dying!!!” was ringing in my head and heart. One of the people who I had become friends with was a young man with HIV Aids and an activist in the country. He was getting sicker each time I saw him. I decided that I needed to interfere with him if not the country. So I said to him, “Look you are important to the country and if you die, who will do the work? You are going to die. Take the ARVs. I will get them for you.” He told me that a Dr. he saw said the same thing and could get them for him in South Africa. The next time I came, he was taking ARV’s and feeling much better. This young man started writing articles in the newspaper about his experience of getting healthier and stronger. The myth began to dissipate!! In less than one year, the people in Swaziland demanded that ARVs become available. And although the HIV rate is still too high in Swaziland, many people are living productive lives due to the ARVs. My friend is happily married and still healthy.
For more information on HIV Aids and Swaziland:
http://www.usaid.gov/our_work/global_health/aids/Countries/africa/swaziland.html

Saturday, May 9, 2009

The Leadership Lessons I Learned from Star Trek


I have followed Star Trek since 1966. Like many people of my generation, the values, stories, characters and lessons consciously and sometimes unconsciously are present in my thinking, my observations and my professional practice. I will try to share a lesson every few days.

Lesson One: Make Sure That Your Team is Interplanetary
Captain Kirk was facing some pretty hairy situations and he needed a team that could give him different points of view. A team made up of people from different backgrounds and training can guarantee that your team will come up with more creative solutions by seeing situations through different lenses.
The Captains team was radically diverse in a 1966 kind of way: a Russian, an Asian and an African American woman and a Vulcan.
Professional differentiation was also a factor: Scotty- looking for ways to fix things or make them work better, McCoy- empathetically diagnosing and healing, the rational Vulcan among the irrational humanoids and the Captain, able to take in lots of data, balancing it all, listening to opinions and take action.
Look at your team- if too many of them look like you, agree with you and have the same background as you, it is likely that you are working with a clone of yourself. Look for people that could add value by adding new angles and different insights. Multiple layers of diversity will add to the productivity of your team. Homogeneous groups get things done faster but heterogeneous groups get them done better and more creatively.

Tuesday, April 14, 2009

Do Men and Women React Differently to Stress?

When I speak to groups about emotional intelligence, and the amygdala hijack reaction to stress, someone always asks, “Do men and woman react differently to stress?” There really is not a solid answer to this question. Most of the research on leadership and emotional intelligence points to the fact that male and female leaders equally lose control of their emotions at times, it is derailing for any leader and every person in a leadership position can use some development in the self management quadrant of emotional intelligence.

Upon reading The Female Brain by Louann Brizendine, an interesting theory comes to light. It is true that both sexes experience a powerful flood of chemicals and hormones when they come under acute stress, preparing them to meet the demands of an imminent threat. These chemicals, once released, take different pathways in the male and female brain. This hormone cascade seems to make men spring into action. The pathways that the hormones follow are closely connected to brain areas for physical action in the male brain. This same flood of chemicals follows another pathway in woman. - One that closely follows cognitive, emotional, and verbal pathways. This indicates woman may want to talk about what they are thinking and feeling when they are under stress. Sound familiar?

Adapting to stress:
From a theoretic and historical point of view, Brizendine hypothesizes that females have had to adapt differently to the stress induced flight or fight response. Females are generally less able to run when they're pregnant, nursing, or caring for a child. Research has found that female mammals under stress rarely abandon their infants once they form maternal bonds. As a result, females appear to have some stress responses in addition to fight or flight that allow them to protect themselves and their dependent children. One of these responses is likely a strong reliance on social ties. Females in a bonded social group are more likely to come to one another's aid when in a threatening or stressful situation. Members of the group can alert one another to conflict ahead of time, enabling them to move away from potential danger so that they can continue to safely tend to dependent children. This pattern of behavior is termed
" tend and befriend” and it may be a particularly female strategy. Tending involves nurturing the activities that promote safety and reducing the stress for self and others. Befriending is the creation and maintenance of social networks that aid in this process.

Tend and Befriend Experiment:

The jury is still out on all of this and in the coming years we will likely get much clearer on how all of this works. Who knows, this may work for men too! Sharpening your tend and befriend skills may be a good antidote for stress. Maybe that is why social networks have been exploding lately, especially among woman. Next time you feel stressed, try it out. Tend to some people around you that can use your help, get together with some trusted friends or explore what your friends are doing on facebook. Then take a breath, pay attention to how you feel and see where it takes you.

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